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National Child and Family Services Wraparound Agency

Age ranges (in years):
  • 6 - 10 years
  • 11 - 17 years
  • 18 - 25 years
  • 26 - 40 years
  • Other
    • 4 -5 years, 41 -54 years
Gender:
  • Female
  • Male
  • Transgender Woman
  • Transgender Man
  • Gender Non-conforming
Special populations served:
  • Youth
  • Family
  • Other
    • Other
Address:
5555 Hilton Avenue
Suite 400
Baton Rouge, Louisiana 70808
Contact Details:
Carolina Jones
cjones02@ncfsonline.org
(225) 324-9048
Hours of operations:
Monday 09:00 AM - 05:00 PM
Tuesday 09:00 AM - 05:00 PM
Wednesday 09:00 AM - 05:00 PM
Thursday 09:00 AM - 05:00 PM
Friday 09:00 AM - 05:00 PM
Saturday 09:00 AM - 05:00 PM
Sunday 09:00 AM - 05:00 PM
Behavioral Health Services Provided Section

Does your organization provide outpatient Mental Health treatment?
HCBS - Home and Community Based Services Program
Other:
Other
What other general services does your organization provide?
Case Management
Other:
Other
Additional Requirements Section

Does your organization provide any of the following Tele-services?
Virtual phone visits
Virtual video visits
24/7 phone hotline
24/7 chat messenger
Other:
Other
Referral Process: Do you need to be referred to receive services?
Yes
If Yes, please describe the referral process?
Call youth's health plan; Ask for a CSoC/Wraparound behavioral health referral. If the member service representative does not know what the caller is asking for, they may ask to be transferred to a behavioral health care manager. Once the Healthy Louisiana Plan obtains the information they need from the caller, they will do a warm transfer to Magellan. Magellan will then obtain the information they need and submit the referral to the Wraparound Agency.
Payments: Which form of payments does your organization accept?
Medicaid
Are there additional criteria for clients to receive services?
Medicaid or Medicaid eligible, suspected or actual mental health diagnosis
Is there public transportation available with one mile of your company/agency? (Does the city bus route have a stop within walking distance?)
Yes