Louisiana Healthcare Connections

We’re Louisiana Healthcare Connections—your local Medicaid health plan. We serve people all across Louisiana, so we’re connected to your family, your friends and your neighbors. We provide special support for newborns, extra benefits for adults and rewards you can spend for taking care of your health. We’re here to help. We want to do all we can to connect you with the health services you need. Louisiana Healthcare Connections has benefits for your whole family. And with programs and services designed for your total well-being, we make getting healthy—and staying healthy—a way of life. With local partners, community connections and over 39,200 providers across the state, you don’t have to travel far to get the health care you deserve.
Social Media Handles: Facebook-@louisianahealthconnect, Twitter: @LAHealthConnect
Age ranges (in years):
  • 0 - 5 years
  • 6 - 10 years
  • 11 - 17 years
  • 18 - 25 years
  • 26 - 40 years
  • 41 - 64 years
Gender:
  • Female
  • Male
  • Transgender Woman
  • Transgender Man
  • Gender Non-conforming
  • Non-binary
Special populations served:
  • Youth
  • Family
  • Pregnant persons
  • People with experience of substance use
  • Spanish speaking families
  • Pregnant persons who are HIV positive
  • People who are experiencing mental health concerns and/or disorders
Address:
P.O. Box 84180
Baton Rouge, Louisiana 70884
Contact Details:
Chris Broussard
LHCCMarketing@centene.com
Emergency Phone: (866) 595-8133
Hours of operations:
Monday 07:00 AM - 07:00 PM
Tuesday 07:00 AM - 07:00 PM
Wednesday 07:00 AM - 07:00 PM
Thursday 07:00 AM - 07:00 PM
Friday 07:00 AM - 07:00 PM
Maternal & Infant Health Services Provided Section

Does your organization directly provide any of the following classes/training?
Other:
Insurance coverage for Prenatal and Postnatal services
Does your organization directly provide any of the following supplies?
Breast Pumps
Cribs
Additional Requirements Section

Does your organization provide any of the following Tele-services?
Virtual phone visits
Other:
Our members can contact member services at 1-866-595-8133 (Hearing Loss: 711), Monday – Friday, 7 a.m. – 7 p.m. Through member services, our members can connect with care management.
Does your organization provide any of the following forms of transportation assistance?
Other:
Through our current vendor, Veyo, our members can get free rides to their doctor's appointments.
Referral Process: Do you need to be referred to receive services?
Yes
If Yes, please describe the referral process?
You need to be eligible for Medicaid and go through the appropriate process to get Medicaid through the Louisiana Department of Health before choosing us as your Medicaid health plan.
Is government-issued identification required to receive services? If yes, what form of ID do you require?
Other:
Refer to what requirements you must meet for Medicaid eligibility.
Payments: Which form of payments does your organization accept?
Free / No Cost
Medicaid
Is there public transportation available with one mile of your company/agency? (Does the city bus route have a stop within walking distance?)
Yes