We’re Louisiana Healthcare Connections—your local Medicaid health plan.
We serve people all across Louisiana, so we’re connected to your family, your friends and your neighbors. We provide special support for newborns, extra benefits for adults and rewards you can spend for taking care of your health.
We’re here to help. We want to do all we can to connect you with the health services you need. Louisiana Healthcare Connections has benefits for your whole family. And with programs and services designed for your total well-being, we make getting healthy—and staying healthy—a way of life. With local partners, community connections and over 39,200 providers across the state, you don’t have to travel far to get the health care you deserve.
Additional Requirements Section
Does your organization provide any of the following Tele-services?
Our members can contact member services at 1-866-595-8133 (Hearing Loss: 711), Monday – Friday, 7 a.m. – 7 p.m. Through member services, our members can connect with care management.
Does your organization provide any of the following forms of transportation assistance?
Through our current vendor, Veyo, our members can get free rides to their doctor's appointments.
Referral Process: Do you need to be referred to receive services?
If Yes, please describe the referral process?
You need to be eligible for Medicaid and go through the appropriate process to get Medicaid through the Louisiana Department of Health before choosing us as your Medicaid health plan.
Is government-issued identification required to receive services? If yes, what form of ID do you require?
Refer to what requirements you must meet for Medicaid eligibility.
Payments: Which form of payments does your organization accept?
Is there public transportation available with one mile of your company/agency? (Does the city bus route have a stop within walking distance?)